Privacy Policy

1. Introduction

Haizel Signs and Graphics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at haizelsigns.ca or contact us for signage services.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, and business name when you submit a quote request or contact form.
• Project details: Information about your signage needs, location, and specifications that you provide to us.
• Usage data: Pages visited, time spent on the site, and browser/device information collected automatically via standard web server logs.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Provide and manage our signage services
• Communicate with you about your project
• Improve our website and services
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose your information when required by law.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights (PIPEDA / Quebec Law 25)

As a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and, if applicable, Quebec's Law 25, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to the collection or use of your information
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

8. Third-Party Links

Our website may contain links to third-party websites (such as Instagram and Yelp). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: